Buying an ad doesn't guarantee approval. We reject creative that involves:
You must own or have permission to use whatever you submit. We can reject creative at our discretion, including things not explicitly listed above.
We don't promise traffic, clicks, conversions, or any particular outcome — just the placement itself, for at least the guaranteed time, once approved.
Whoever currently owns the ad is not vetted, recommended, or endorsed by this site beyond passing the moderation rules above. We generally know nothing about an advertiser besides what they submitted and that they paid.
You're not bidding, and you're not refunded because someone paid more and took your place after your guaranteed time — that's the entire game, not a problem. See How It Works.
You bought an ad. Completed purchases are generally final — but you'll get your money back if:
Outside of that, changing your mind after your ad has gone live isn't grounds for a refund — the number and the moment were the product. If something seems wrong, get in touch and we'll sort it out.
Payments are handled by Stripe. We never see or store your card details.